Privacy
Last Updated: 05/10/23
This Privacy Policy describes how Laboratoire de Furcy LLC d/b/a Furcy Botanik (“Furcy Botanik,” “we,” or “us”) collects, uses, discloses, and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our websites (collectively, the “Website”) or when you otherwise interact with us, such as through our customer support channels.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information directly from you when you create an account, request customer support, or otherwise communicate with us. The categories of information we collect may include:
Identifiers: we collect your name, shipping address, and email address.
Financial Information: we engage third party payment processors to collect your payment information.
Communication Information: we collect information included in your communications with us, including automated monitoring and storing of chats submitted through our Website.
We may also collect any other information you choose to provide
Information We Collect Automatically
We automatically collect the following categories of information: Transactional Information: we keep a history of your transactions with us, including the dates and amounts paid.
Internet Activity Information: we collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website and interaction with our communications, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Website.
Audio Information: If you call our customer service team, we may monitor and retain those conversations.
Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Website and communications. These technologies help us improve our Website and communications, see which areas and features of our Website are popular, count visits, and track clicks. You may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
Information We Collect from Other Sources
We obtain information from other sources. For example, we have a presence on social media platforms like Facebook, Instagram, and TikTok and the platform providers may share information about your interactions with us on those platforms. We may also collect information from data analytics providers. This information includes aggregated website traffic behavior.
Derived Information
We may derive information or draw inferences about you based on the information we collect. For example, we may infer that you are interested in certain products based on your Transaction and Internet Activity Information.
USE OF INFORMATION
We use the categories of information we collect for the following business and commercial purposes:
Service Delivery: we use information to provide and maintain our Website, including to process payments and authenticate your account. Communication: we use information to communicate with you about Furcy Botanik and our skincare products, including to respond to your questions, send order updates, and send you other transactional or relationship messages.
Marketing and Advertising: we use information to send direct marketing messages (including via email) and target advertisements to you on third-party platforms and websites as described below. You can opt out of direct marketing messages we send by following the instructions in those communications (such as by clicking “unsubscribe” in the emails) or by contacting us.
Conducting Analytics: we use information to monitor and analyze Website trends, usage, and activities, improve our Website, and generate de-identified data that we will not attempt to re-identify. Protection and Compliance: we use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, help protect the rights and property of Furcy Botanik and others, and comply with our legal and financial obligations.
TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity. Some of our advertising partners enable us to convert your email address or phone number into an identifier to show ads that are more relevant to you on other platforms.
You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.
DISCLOSURE OF INFORMATION
We disclose the categories of information described above as follows:
Vendors: we disclose information to vendors, service providers, contractors and consultants that need this information to provide services to us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, data enrichment, analytics, and marketing and advertising.
Advertising Partners: we disclose information to third parties for the Marketing and Advertising purposes described above.
Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
Legal Authorities: we may disclose information to legal authorities and others for the Protection and Compliance purposes described above, including if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Furcy Botanik, our users, the public, or others.
Corporate Transactions: we reserve the right to disclose information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Affiliates: we reserve the right to disclose information between and among Furcy Botanik and any current or future parents, affiliates, subsidiaries, and other companies under common control and ownership. Consent: we may disclose information when we have your consent or you direct us to do so.
We also disclose de-identified information that cannot reasonably be used to identify you.
TRANSFER OF INFORMATION
Furcy Botanik is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
MOBILE PRIVACY
The Furcy Botanik mobile message service (the "Service") is operated by Furcy Botanik (“Furcy Botanik”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Furcy Botanik. Your participation in this program is completely voluntary.
For Service support or assistance, or email info@furcybotanik.com
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Statement.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at info@furcybotanik.com