Orders are typically processed within 1-2 business days of placement. Orders placed after 12 PM (EST) will be processed the following business day. 

On average, orders in the continental United States arrive within 2-8 business days after processing with USPS Ground Shipping and 2-3 business days with USPS Priority Shipping. Please note that we are not responsible for any delays caused by the carriers.

USPS Ground shipping (2-8 business days) is FREE on all orders. USPS Priority Shipping (2-3 business days) is available for $15.00. Orders placed by 12 PM (EST) on a business day (Monday – Friday) will be processed the same day. Please note that shipping to select rural or remote destinations may result in extended delivery times, and USPS Priority Shipping may not be available for some remote locations.

You will receive an email notification when the order has been shipped.

The email notification will include the tracking number for your order.

We ship to all 50 states in the USA and Puerto Rico. We are not shipping internationally at this time.

Yes, we are pleased to offer USPS Priority Mail to APO/FPO addresses. Unfortunately, two-day expedited shipping to these addresses is not available at this time.

Yes, we are pleased to offer USPS Priority Mail to US P.O. box addresses. Unfortunately, two-day expedited shipping to these addresses is not available at this time.

Information about your order can be viewed when you log in to the My Account page, once the order has been placed and payment has been processed.

Please contact us immediately at info@furcybotanik.com with your order number as soon as possible, and we will do our best to accommodate your request to change or cancel your order.

We currently accept all major credit cards including American Express, Discover, MasterCard, and Visa.

The email notification will include the tracking number for your order.

Your credit card will be charged as soon as your order is processed.

Orders exceeding 3 of the same product will be canceled and refunded. To ensure the best experience, our fraud system may detect certain irregularities and flag orders to be held or canceled. If you believe your order has been incorrectly flagged for fraud, please contact us at info@furcybotanik.com and include your order number.

We hope you will love your Furcy products, but in the event that you are unsatisfied, we accept returns within 30 days of purchase. Email us at info@furcybotanik.com with your order number and the items you wish to return, and a member of our customer support team will assist you with your return. Returns are free. Please allow up to two weeks for refunds to be credited to your original form of payment, and note that any original shipping charges will not be refunded.

Yes, as long as you have used less than 1/4 of the product, we will happily accept your return.

Our packages do not include return slips. Email us at info@furcybotanik.com with your order number and we will help you with your return.

Refunds are issued back to the original payment method used. Please allow up to two weeks for refunds to be credited to your original form of payment. Please note: Original shipping charges will not be refunded.

Our products do not contain any animal-derived ingredients and are not tested on animals.

Our proprietary Hydrophoria DF1™ combines ultra-rare Djon Djon mushrooms with advanced molecular science to deliver unsurpassed, clinically tested results in anti-inflammation, antioxidant protection, and deep hydration.

Full ingredient listings are available on the individual product pages under 'Ingredients'. If you have a question about an ingredient, email us at info@furcybotanik.com.

Furcy products are suitable for people and all skin types.

All our products are Hypoallergenic and Dermatologist-Tested. Please check the ingredient listings if you have specific allergies, try a patch test, and, as always, consult your physician before using our products if you have any concerns.

We recommend using our products within 12 months after opening.

Furcy is safe for pregnant or nursing women to use. However, always check with your doctor before using any new products while pregnant or nursing.

No. We do not use parabens.

If you have difficulty using or accessing any element of this website, please email us at info@furcybotanik.com. We will work with you to provide the information, item, or transaction you seek through a reasonable alternative communication method, such as telephone support.

Furcy is committed to providing a positive customer experience for all our customers and promoting accessibility and inclusion. Our goal is to ensure that all customers can successfully gather information and conduct transactions through our website. Whether you use assistive technologies like screen readers, magnifiers, voice recognition software, or captions for videos, we aim to make your experience with Furcy website both successful and enjoyable.

Although we are proud of the efforts we have completed and those that are in progress, we at Furcy view accessibility as an ongoing commitment.

Please contact us if you have any feedback or suggestions as to accessibility of this website via email: info@furcybotanik.com.

Email us at info@furcybotanik.com with any question, concern, or service with which we can assist you. Please allow 1 to 2 business days to receive a response. Our Customer Support Team is here to assist you Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST.